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Yes, the Purchaser needs to be at the shipping address specified in the Sales Agreement. The delivery driver will not unload the equipment unless a Purchaser with authorization signs the Bill of Lading.

Sales Agreement can be cancelled at any time through mutual understanding and after approval of all the parties.

If the item fails the buyer’s inspection during the 5-day inspection period for any reason, it will be returned to us at our expense. We will then process and complete the full refund to the buyer within 24 hours of receiving the returned item.

Please note that unauthorized personal pickups or inspections at our warehouses are not allowed due to significant safety concerns for both our staff and visitors. To prioritize the safety and protection of all parties, we provide a dependable shipping service at no cost, guaranteeing the secure delivery of your item to your designated location.

We accept various forms of payment including wire bank transfers. For detailed information on payment options, contact our customer service team.

Yes, most of our equipment comes with a limited warranty that covers certain types of repairs and defects. The specific details of the warranty can vary based on the type of equipment and the manufacturer. Contact our support team for detailed terms.

Yes, we offer a trade-in option for customers looking to upgrade their equipment. To see if your current equipment qualifies for a trade-in, please contact our sales department with details about your existing machinery, and we will provide an evaluation and trade-in quote.

Yes, Pefley Farm Equipment provides financing options to help make purchasing easier and more affordable. We partner with several financial institutions to offer flexible terms. For more information and to apply for financing, please visit our Financing page or contact our finance department.

If your equipment arrives defective or damaged, please contact us immediately. You will need to provide photographic evidence of the condition as received and a detailed description of the issue. We will assess the situation and provide instructions on how to proceed with a return, repair, or replacement.

While we strive to provide wide coverage, delivery might be restricted in certain remote or difficult-to-access areas. Contact customer service to confirm if we can deliver to your specific location. Additional charges may apply for delivery to certain areas.

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